Were they open to supporting them under some circumstances, would they reject them outright, or are they in an environment that doesn’t even allow use of Apple’s own App Store? With numerous reports that Apple might be forced to open up iOS to third-party app stores, we asked our panel about what their policy might be toward such app stores. (A decision by Apple to force a Ventura update as a “minor” upgrade may be at least partially responsible-see the comments in that category for the gory details.) There was a big change here, with “quicker than usual” moving from 37% last year to 51% this year. For the second straight year, we asked about the pace of operating-system adoption. We also asked a couple of questions outside the traditional set. However, Apple took a big hit in the deployment category, which dropped 0.2 to become the lowest scoring category in the survey. The company made large gains in the categories of enterprise service and support and in macOS identity management (its 3.3 average was still fairly low overall, but up a whopping 0.4 from last year).

In most categories, our panel’s view of Apple in the enterprise was on an upswing. Overall scoresĪpple’s strongest scores came in hardware-Apple silicon Macs are a big winner-and in the company’s commitment to security and privacy. Though Kandji commissioned this survey-and we thank everyone there for doing so-it had no oversight over the survey results or the contents of this story, which was compiled by Jason Snell and the Six Colors staff. Not all participants are represented we gave everyone the option to remain anonymous and not be quoted. They rated Apple’s performance in the context of enterprise IT on a scale from 1 to 5 in nine broad areas.īelow, you’ll see the survey results, plus choice comments from survey participants. Over the last few weeks, we took the temperature of 117 admins, roughly half of whom report that they manage more than a thousand devices. We are especially grateful to the members of the Mac Admins Slack for their participation. Then we approached people we knew in the community of Apple device administrators and asked them to participate in the survey. We formulated a set of survey questions that would address the big-picture issues regarding Apple in the enterprise. In 2021, device-management startup Kandji approached Six Colors to commission a new entry in our Report Card series focusing on how Apple’s doing in large organizations, including businesses, education, and government. Apple in the Enterprise: A 2023 report card

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